About NSD
COMPANY PROFILE
Sephora www.sephora.cn) is a world leading beauty retail chain that operates more than 1200 stores and counters in more than 24 countries. In China, Sephora has become the number one beauty- retail chain with more than 74 stores in more than 20 cities and is growing at an amazing rate. Their key strengths are:
•40 years of history and international experience that develop some of the most knowledgeable and professional team in the beauty industry
•Its visionary beauty retail concept and constant focus on innovation (e.g.: launch in 2006 of Sephora.cn, the largest and most diverse selection of beauty products of the internet in China).
•One of the most comprehensive brand portfolios in the beauty retail industry with over 200 classic and emerging brands across a broad range of product categories including skincare, color, fragrance, bath, accessory & body and hair care, in addition to Sephora own private label
•Career opportunities as part LVMH (www.lvmh.com), the world's leading luxury products group.
Today, their Training and Development Department at their China Head office (Shanghai) is expanding and creating a position of Brand Training Manager.
OBJECTIVES and RESPONSABILITIES
You will report to the Training and Development Manager for China operations and will head a team made up of Training Specialists, Chief Make-up Artist, Skin Care Training expert
Managing all brands training activities and supporting all new exclusive brands and Sephora brands portfolio, you will ultimately be responsible for creating an effective chain of communication, support and management from the first contact with the international marketing / training teams of the brands principals down to the design, development by your local development and training team of customized training programs and activities to match Sephora China retail operations’ needs.
New Exclusive Brands design and training development:
•You work closely with Category Managers to update your training organization about new launches & animation plan
•You create an effective framework to provide yourself and team with the right processes to:
o Contact new exclusive brands (US and European based) and educate them on Sephora training methodologies and guidelines
o Negotiate & track brands training resources (training materials, testers, samples…)
o Define training organization & implementation agenda
•You support your training experts in designing customized training materials and confirm for results,by integrating the “We Care! MORE” Sephora customers service procedure and standards
•You ensure “Train the Trainer” deliveries and trainers certification
Sephora Brand training
•You work closely with Sephora Brand department to update yourself and your training organization about new launches & animation plan
•You define training contents, training organization & implementation agenda
Other Brands training
•You manage all brands training support
•You prioritize brands training base on business performance
•You monitor brands training
•Ensure brands regular training communication maintain close business relationship
Advanced skin care & make up training
You work closely with your Skin Care Training expert and Chief Make Up Artist to ensure:
•The development of products’ experts base on business’s demand
•The management of the advanced skin care and make up training to products’ experts
•The evaluation of Expert BAs’ competency & certify them
•The organization of the yearly make up master competition
Optimizing of E-learning & E-testing platform
•You launch on time new exclusive brands and Sephora brands
•You design and approve web contents through School of Sephora trainers or brands
•Monitor E-learning & E-testing performance and improving it
Administration & Management
•You manage and coach your team
•Your provide reporting on training performance (overall, stores brands ones..)
•You manage cost, logistics and cooperation (training facilities, testers stock & cost…)
REQUIRED QUALIFICATIONS
Required Qualification:
•You have a minimum of 6 years of relevant experience combined with a solid network within the beauty industry, including 2 years at managerial levels with proven records of leading a small team
•You have solid knowledge and experience to work at or with Brand Principals in either Training Design and Development, Product Development and Marketing, or relevant service providers
•You have solid communication and negotiating skills in liaising with international teams (US or European Based)
•You have excellent oral and written language skills both fluent in English and Mandarin
• You have solid management and presentation skills to support several local training experts in designing high quality training programs.
•You have an interest for the beauty industry and an acumen for designing training material and programs in line with business perspectives
•Workable computer skills ( Excel, PPT)
SUM UP
Based in : shanghai / China - Shanghai
Contract type : 03/2010 / Full time permanent, / -
Functions :
[retail store] trainer,
[marketing] trainer,
Products :
[beauty] all beauty products,
Business Sector :
[distribution / retail] independant multibrand store, network / chain of wholly owned stores,
Years of experience : 5 to 10
Languages skills : mandarin (business proficient).
Sephora www.sephora.cn) is a world leading beauty retail chain that operates more than 1200 stores and counters in more than 24 countries. In China, Sephora has become the number one beauty- retail chain with more than 74 stores in more than 20 cities and is growing at an amazing rate. Their key strengths are:
•40 years of history and international experience that develop some of the most knowledgeable and professional team in the beauty industry
•Its visionary beauty retail concept and constant focus on innovation (e.g.: launch in 2006 of Sephora.cn, the largest and most diverse selection of beauty products of the internet in China).
•One of the most comprehensive brand portfolios in the beauty retail industry with over 200 classic and emerging brands across a broad range of product categories including skincare, color, fragrance, bath, accessory & body and hair care, in addition to Sephora own private label
•Career opportunities as part LVMH (www.lvmh.com), the world's leading luxury products group.
Today, their Training and Development Department at their China Head office (Shanghai) is expanding and creating a position of Brand Training Manager.
OBJECTIVES and RESPONSABILITIES You will report to the Training and Development Manager for China operations and will head a team made up of Training Specialists, Chief Make-up Artist, Skin Care Training expert
Managing all brands training activities and supporting all new exclusive brands and Sephora brands portfolio, you will ultimately be responsible for creating an effective chain of communication, support and management from the first contact with the international marketing / training teams of the brands principals down to the design, development by your local development and training team of customized training programs and activities to match Sephora China retail operations’ needs.
New Exclusive Brands design and training development:
•You work closely with Category Managers to update your training organization about new launches & animation plan
•You create an effective framework to provide yourself and team with the right processes to:
o Contact new exclusive brands (US and European based) and educate them on Sephora training methodologies and guidelines
o Negotiate & track brands training resources (training materials, testers, samples…)
o Define training organization & implementation agenda
•You support your training experts in designing customized training materials and confirm for results,by integrating the “We Care! MORE” Sephora customers service procedure and standards
•You ensure “Train the Trainer” deliveries and trainers certification
Sephora Brand training
•You work closely with Sephora Brand department to update yourself and your training organization about new launches & animation plan
•You define training contents, training organization & implementation agenda
Other Brands training
•You manage all brands training support
•You prioritize brands training base on business performance
•You monitor brands training
•Ensure brands regular training communication maintain close business relationship
Advanced skin care & make up training
You work closely with your Skin Care Training expert and Chief Make Up Artist to ensure:
•The development of products’ experts base on business’s demand
•The management of the advanced skin care and make up training to products’ experts
•The evaluation of Expert BAs’ competency & certify them
•The organization of the yearly make up master competition
Optimizing of E-learning & E-testing platform
•You launch on time new exclusive brands and Sephora brands
•You design and approve web contents through School of Sephora trainers or brands
•Monitor E-learning & E-testing performance and improving it
Administration & Management
•You manage and coach your team
•Your provide reporting on training performance (overall, stores brands ones..)
•You manage cost, logistics and cooperation (training facilities, testers stock & cost…)
REQUIRED QUALIFICATIONS Required Qualification:
•You have a minimum of 6 years of relevant experience combined with a solid network within the beauty industry, including 2 years at managerial levels with proven records of leading a small team
•You have solid knowledge and experience to work at or with Brand Principals in either Training Design and Development, Product Development and Marketing, or relevant service providers
•You have solid communication and negotiating skills in liaising with international teams (US or European Based)
•You have excellent oral and written language skills both fluent in English and Mandarin
• You have solid management and presentation skills to support several local training experts in designing high quality training programs.
•You have an interest for the beauty industry and an acumen for designing training material and programs in line with business perspectives
•Workable computer skills ( Excel, PPT)
SUM UP Based in : shanghai / China - Shanghai
Contract type : 03/2010 / Full time permanent, / -
Functions :
[retail store] trainer,
[marketing] trainer,
Products :
[beauty] all beauty products,
Business Sector :
[distribution / retail] independant multibrand store, network / chain of wholly owned stores,
Years of experience : 5 to 10
Languages skills : mandarin (business proficient).
For application, please send resume to career@bimba.edu.cn asap.
