About NSD
COMPANY PROFILE
Sephora www.sephora.cn) is a world leading beauty retail chain that operates more than 1200 stores and counters in more than 24 countries. In China, Sephora has become the number one beauty- retail chain with more than 74 stores in more than 20 cities and is growing at an amazing rate. Their key strengths are:
•40 years of history and international experience that develop some of the most knowledgeable and professional team in the beauty industry
•Its visionary beauty retail concept and constant focus on innovation (e.g.: launch in 2006 of Sephora.cn, the largest and most diverse selection of beauty products of the internet in China).
•One of the most comprehensive brand portfolios in the beauty retail industry with over 200 classic and emerging brands across a broad range of product categories including skincare, color, fragrance, bath, accessory & body and hair care, in addition to Sephora own private label
•Career opportunities as part LVMH (www.lvmh.com), the world's leading luxury products group.
Today, their Training and Development Department at their China Head office (Shanghai) is seeking a Skin Care Training Expert.
OBJECTIVES and RESPONSABILITIES
Responsibilities and duties:
You will report to the Brand Training Manager for China operations. Focusing exclusively on the Skin Care brand portfolios (Exclusive Brands, Sephora Brands, other brands), you will ultimately be responsible for liaising with the international marketing / training teams of the brands principals down to the designing , developing customized training programs and continuously improving current skin care training structures.
New Exclusive Brands/Sephora Brand training design & development:
•You liaise closely with your Brand Training Manager and Sephora Brand Manager to learn the new brands and products
•You liaise closely with all new exclusive brands (US and European based) to build trustful relationships to:
o Convince them of the efficiency of the Sephora Training structure in delivering high quality and effective training
o Negotiate sufficient training resources (training materials, testers, samples…)
o Educate them on Sephora training methodologies and guidelines
o You translate and design customized training materials, and integrate the “We Care! MORE” Sephora customer service standards and procedures
o Define training organization & agenda for brand launch training delivery
•You work closely with Category Manager to ensure that all necessary training material and support are matching their requirements (training material, testers, initial and seasonal training….
•You identify Skin Care Training needs from Retail Operation Team and develop and design new training modules accordingly
Training the Trainer and School of Sephora training
•You deliver “Train the Trainer” to School of Sephora trainers, Area Trainers and certify qualified trainers
Monitoring training performance:
•You revise and optimize training content according to trainees’ feedback
•You monitor on sites staff performance after training and make adjustments accordingly
Optimizing E-learning & E-testing platform
•You launch on time new skin care exclusive brands and Sephora brands
•You design and approve web contents through School of Sephora trainers or brands
•Monitor E-learning & E-testing performance and improving it
Administration & Management
•You prepare and supervise all items required to deliver efficient training:
•Proper scheduling, training facilities and materials & testers in working conditions..
REQUIRED QUALIFICATIONS
Required Qualification:
•You have a minimum of 6 years of relevant experience combined with a solid network within the beauty industry, including 2 years at managerial levels with proven records of leading a small team
•You have solid knowledge and experience to work at or with Brand Principals in either Training Design and Development, Product Development and Marketing, or relevant service providers
•You have solid communication and negotiating skills in liaising with international teams (US or European Based)
•You have excellent oral and written language skills both fluent in English and Mandarin
• You have solid management and presentation skills to support several local training experts in designing high quality training programs.
•You have an interest for the beauty industry and an acumen for designing training material and programs in line with business perspectives
•Workable computer skills ( Excel, PPT)
SUM UP
Based in : Shanghai / China - Shanghai
Contract type : 03/2010 / Full time permanent, / -
Functions :
[sales] trainer,
[retail store] trainer,
[marketing] trainer,
Products :
[beauty] all beauty products,
Business Sector :
[distribution / retail] independant multibrand store, network / chain of wholly owned stores,
Years of experience : 2 to 5
Languages skills : mandarin (business proficient),
Sephora www.sephora.cn) is a world leading beauty retail chain that operates more than 1200 stores and counters in more than 24 countries. In China, Sephora has become the number one beauty- retail chain with more than 74 stores in more than 20 cities and is growing at an amazing rate. Their key strengths are:
•40 years of history and international experience that develop some of the most knowledgeable and professional team in the beauty industry
•Its visionary beauty retail concept and constant focus on innovation (e.g.: launch in 2006 of Sephora.cn, the largest and most diverse selection of beauty products of the internet in China).
•One of the most comprehensive brand portfolios in the beauty retail industry with over 200 classic and emerging brands across a broad range of product categories including skincare, color, fragrance, bath, accessory & body and hair care, in addition to Sephora own private label
•Career opportunities as part LVMH (www.lvmh.com), the world's leading luxury products group.
Today, their Training and Development Department at their China Head office (Shanghai) is seeking a Skin Care Training Expert.
OBJECTIVES and RESPONSABILITIES Responsibilities and duties:
You will report to the Brand Training Manager for China operations. Focusing exclusively on the Skin Care brand portfolios (Exclusive Brands, Sephora Brands, other brands), you will ultimately be responsible for liaising with the international marketing / training teams of the brands principals down to the designing , developing customized training programs and continuously improving current skin care training structures.
New Exclusive Brands/Sephora Brand training design & development:
•You liaise closely with your Brand Training Manager and Sephora Brand Manager to learn the new brands and products
•You liaise closely with all new exclusive brands (US and European based) to build trustful relationships to:
o Convince them of the efficiency of the Sephora Training structure in delivering high quality and effective training
o Negotiate sufficient training resources (training materials, testers, samples…)
o Educate them on Sephora training methodologies and guidelines
o You translate and design customized training materials, and integrate the “We Care! MORE” Sephora customer service standards and procedures
o Define training organization & agenda for brand launch training delivery
•You work closely with Category Manager to ensure that all necessary training material and support are matching their requirements (training material, testers, initial and seasonal training….
•You identify Skin Care Training needs from Retail Operation Team and develop and design new training modules accordingly
Training the Trainer and School of Sephora training
•You deliver “Train the Trainer” to School of Sephora trainers, Area Trainers and certify qualified trainers
Monitoring training performance:
•You revise and optimize training content according to trainees’ feedback
•You monitor on sites staff performance after training and make adjustments accordingly
Optimizing E-learning & E-testing platform
•You launch on time new skin care exclusive brands and Sephora brands
•You design and approve web contents through School of Sephora trainers or brands
•Monitor E-learning & E-testing performance and improving it
Administration & Management
•You prepare and supervise all items required to deliver efficient training:
•Proper scheduling, training facilities and materials & testers in working conditions..
REQUIRED QUALIFICATIONS Required Qualification:
•You have a minimum of 6 years of relevant experience combined with a solid network within the beauty industry, including 2 years at managerial levels with proven records of leading a small team
•You have solid knowledge and experience to work at or with Brand Principals in either Training Design and Development, Product Development and Marketing, or relevant service providers
•You have solid communication and negotiating skills in liaising with international teams (US or European Based)
•You have excellent oral and written language skills both fluent in English and Mandarin
• You have solid management and presentation skills to support several local training experts in designing high quality training programs.
•You have an interest for the beauty industry and an acumen for designing training material and programs in line with business perspectives
•Workable computer skills ( Excel, PPT)
SUM UP Based in : Shanghai / China - Shanghai
Contract type : 03/2010 / Full time permanent, / -
Functions :
[sales] trainer,
[retail store] trainer,
[marketing] trainer,
Products :
[beauty] all beauty products,
Business Sector :
[distribution / retail] independant multibrand store, network / chain of wholly owned stores,
Years of experience : 2 to 5
Languages skills : mandarin (business proficient),
For application, pls send your resume to career@bimba.edu.cn asap.
